Automation, thoughtfully made
Give every enquiry a timely next step
Connect requests, responsible people and follow-up. Your team decides prices and approves outgoing quotes and commitments.
Discuss your process
Process illustration, not a live system or client demo.
When it fits
For Dutch service businesses with roughly 10–100 employees, repeatable work and a process owner. Low volume, unclear rules or a suitable standard feature may favour a smaller solution.
What we need from you
A process owner, access to agreed accounts, lawfully shared representative samples, a usable API or supported connector and time to review exceptions and tests.
Capture the enquiry and check required information
Assign an owner and prepare a draft
A person checks price, content and recipient
After approval, send, schedule reminders and update CRM status
If uncertain: human review
Security and care
Incomplete requests, unusual prices and complaints go to a person. No autonomous pricing or binding commitments. Reminders follow agreed rules.
Outside the base scope
Large data clean-up or migration, custom portals, ERP development, broad knowledge systems and sensitive decisions are outside the first workflow. Additions receive a separate scope and price.
Work in practice
Imani demonstrates the website and request flow. It does not establish autonomous quoting or a measured conversion increase.
From clear agreements to working adoption
Choose and scope
Discuss the process, volume, systems and likely value. Record scope, exceptions and acceptance criteria.
Build and test
Build with authorised samples. Review normal cases, failures, retries and manual fallback together.
Accept and hand over
After approval, document access, monitoring, escalation and rollback. Your team receives guidance and documentation.
Review and maintain
Compare adoption and outcomes with the baseline. Choose suitable care or agree a separate handover.
An agreed first workflow is typically planned over 2–4 weeks once scope, access and samples are ready. Your proposal confirms the schedule; complex programmes have a separate phased plan.
First workflow from €3,950 excluding VAT. Optional care and software costs are listed separately in your proposal.
What could run better for you?
Tell us about one recurring task. You don't need a technical design yet.