Client case
From first interest to a clear enquiry.
A renewed website with a quotation enquiry flow and lead registration for Imani Security Services.
Discuss your process
Process illustration, not a live system or client demo.
- Imani Security Services
- Security
- Website and quote request flow
- Example project
The bottleneck
Imani Security Services had a dated WordPress site and wanted a modern one — where the owner could handle email in-house, send automatic bulk mailings, and run a chatbot.
What AppMakelaar delivered for Imani
For Imani Security Services, AppMakelaar replaced the dated WordPress site with a modern one: the owner manages email in-house, sends automatic bulk mailings, runs a chatbot, and takes quote requests through a clear flow — so requests come in organized.
What was actually delivered
- New website (replacing the dated WordPress site)
- Email the owner manages in-house
- Automatic bulk mailings
- Chatbot
- Quote request flow
- Lead and contact capture for incoming requests
Timing reported by the customer
- Test version
- Within 1 week
- Full delivery
- Within 1 month
- Progress
- Weekly email updates
What this case supports
- Outcome
- Qualitative customer feedback; no measured performance outcome.
- Measurement method and period
- No recorded before-and-after baseline or measurement period is available. No savings percentage or conversion improvement is claimed.
- Scope and systems
- Website, quote-request flow and lead/contact registration. Other system vendors are not identified in the existing project material.
- Human control
- This case does not establish autonomous decision-making or error-free processing. Approval and exception rules must be agreed separately for any new application.
- Project period and customer effort
- Calendar dates, company size and customer hours are not recorded in the available case material.
Apply the case to your process
As the owner of Imani Security Services, I had been looking for a while for someone who could modernise my outdated WordPress website. I wanted a modern site where I could manage my own emails, send automated bulk mailings and use a chatbot. Within a week I was shown a test version, and throughout the entire process I was kept informed weekly by email. The website was fully ready within a month — I have barely had to worry about it and now save a lot of time thanks to the automations.
The quoted delivery timing and time saved are the customer’s recollections. No dated baseline or measured conversion improvement is available.
What could run better for you?
Tell us about one recurring task. You don't need a technical design yet.